HOTEL FACILITIES

Our staff are ready to meet all your needs 24 hours-7 days. The front office is always willing to help you on any subject related with your trip to Istanbul. Please do not hesitate to contact us. We are here to make your journey meet all your expectations and wishes. Our well qualified staff have good technical and social skills, anticipating and responding to your needs and requests.

Floor and room cleaning is of great importance in hotels. The cleanliness of the rooms, which are carried out in order to ensure the functioning of the hotels and offered to the use of the customer, constitute one of the most important elements in housekeeping practices. Making the emptied rooms hygienic and usable in a short time is ensured by quickly performing optimal cleaning practices in the Hotel Cleaning and Maintenance department. In order to achieve the ideal level of customer satisfaction, the application of some methods becomes mandatory while the cleaning process is carried out. In order to determine the appropriate cleaning method, it is necessary to know the chemistry of the cleaning agents, the labor force, the time, the characteristics of the machines and equipment used, and the amount of use.

Our hotel offers dry cleaning and laundry services on Monday to Saturday, except official holidays. Service on the same day: If delivered at the latest till ten o'clock in the morning, the same day will be delivered same day in the evening at six o'clock.Express service on the same day: If delivered no later than noon, it will be delivered to you within 4 - 5 hours. Please fill out the laundry and dry cleaning form in the dresser and call reception.